Q:How can I get the best machine for me?

A:You can tell us the materials and details you need to process through photos or videos, and we will recommend the most suitable products for you according to your needs and our experience.

Q:How to operate the machine?

A:We will send you manual and guide vedio in English, it can teach you how to operate the machine.If you still can not learn how to use it,we can provide 24 hours online service.

Q:What should I do If some problems happen to this machine during warranty period?

A:During the warranty period, our technicians will help you diagnose the cause of machine failure.And we can send free parts to you in warranty period if machines have any problem .

Q:Does the machine can be customized?

A:Yes,mechanical color, appearance, logo, etc. can be customized according to your needs.

Q:How long is the delivery time?

A:For standard machines, it would be 10-12 working days; For non-standard machines and customized machines according to client's specific requirements, it would be 15 to 30 working days.